New Product Update! Casual Guest Booking Fee and fees changes

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From 1st Feb 2022, SpacetoCo has launched a Guest Booking Fee and we've updated our fee structure.

Here’s a summary of these changes:

  • A non-refundable Guest Booking Fee (GBF) will be included in the final price at the checkout for all casual bookings and is calculated on the maximum final value of the bookings. The GBF is only non-refundable on cancelled casual bookings. It does not apply to regular bookings. 
  • Our fees will shift from 15% inc GST to 15% ex GST.
  • GoCardless fees for regular bookings will shift from 1% to 1.3%

These changes will only apply to bookings that occur from 1st Feb onwards - they won’t retrospectively apply to past bookings. Click here for more information, or check out the video below to see how the new booking fee looks for a guest making a booking: